Políticas y Condiciones

Reservation Policies and Conditions:

Check In Time from 3:00 p.m. | Check Out Time until 12:00 p.m.

  • *Rate includes: Desayuno tipo americano servido en nuestro restaurante de 6:30 am a 09:30 am e internet wifi.

Cancellation:

Your reservation may be modified or canceled up to 48 hours before the scheduled check-in date without penalty. After this time, the hotel reserves the right to charge the full amount of the reservation. This also applies to no-shows if you do not show up on the day of your reservation.

Early Registration (Early Check In):

Subject to availability and a 50% charge of the agreed rate + VAT for one night for those guests who wish to check in between 10:00 a.m. and 3:00 p.m. Late check-out: For those who wish to leave their room between 11:00 a.m. and 6:00 p.m., 50% of the agreed rate + VAT will be charged, subject to availability.

Accompanying Persons:

Please consult preferential rates for multiple-occupancy accommodations if you need to share your room for family enjoyment. Occasional companions or visitors are restricted. We recommend providing the information of any guests who will be accompanying you during your stay with us when booking your room.

MINOR REGISTRATION

If you are traveling with your child(ren) under 18 years of age, you must present the minor's identification document (civil registry) that proves the relationship. If the minor(s) are not traveling with their parents, you must submit to reception, in addition to the minor's identification document (civil registry), the parental permission, which must be authenticated by a notary and accompanied by a copy of the identification document of those who gave the authorization. Without this documentation, minors are not permitted to enter the hotel. This is in accordance with the provisions of Law 679 of 2001, Statute to Prevent the Sexual Exploitation of Children and Adolescents, and its concordant regulations.

Restrictions:

Hotel Santa Cecilia B&B is committed to providing its guests with 100% smoke-free spaces. Therefore, if you smoke inside your room or in enclosed areas, a penalty and deodorization fee of COP $150,000 per day will be charged to your account. Therefore, we recommend that you smoke outside the hotel.

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